Question 1

What types of instruments does Suddle Group manufacture?

Accepted Answer

We manufacture more than 2,000 instrument variations across general surgery, dental, orthopedic, ENT, cardiovascular, ophthalmic, neurosurgical and gynecological specialties, together with complete procedure sets and custom OEM designs built to customer drawings or samples.

Question 2

Which certifications and documents come with your instruments?

Accepted Answer

Production runs under ISO 13485 and ISO 9001 quality management systems, instruments carry CE marking and our facility is FDA registered. Declarations of Conformity, material certificates and test reports are available with shipments on request to support registration in the EU, US, UK and GCC markets.

Question 3

What is your minimum order quantity (MOQ)?

Accepted Answer

Standard catalogue items start from 50 pieces per instrument pattern. OEM and custom-design orders typically start at 200 to 500 pieces depending on complexity, and volume pricing applies from 500 pieces per line item.

Question 4

Do you offer OEM and private label manufacturing?

Accepted Answer

Yes. OEM and private label production is a core service. We manufacture to your specifications, laser-etch or engrave your brand, and produce custom packaging and procedure sets. Our team supports you from prototype approval through batch production and export documentation.

Question 5

What materials are your instruments made from?

Accepted Answer

Instruments are produced from German-grade 420 and 440 martensitic stainless steel, which can be hardened for durable jaws, spring action and cutting edges. Titanium-coated instruments and tungsten carbide insert versions for needle holders and scissors are available on request, and material certificates can be supplied.

Question 6

What are typical lead times and shipping options?

Accepted Answer

Catalogue items are typically produced and dispatched within 2 to 4 weeks, and custom or OEM orders within 4 to 8 weeks. Shipping options include express air freight (3 to 5 business days), standard air freight (7 to 10 days) and sea freight (25 to 35 days), with door-to-door courier delivery available.

Question 7

Can my company become an authorized Suddle Group distributor?

Accepted Answer

Yes. We are expanding our distributor network and can discuss territory arrangements in selected markets, distributor pricing, product training and co-branded catalogues. Share your company profile, current product range and target market with our sales team to begin.

Question 8

How can I request a product catalogue?

Accepted Answer

Separate surgical and dental catalogues listing specifications, dimensions and product codes are available as PDF or print. Request a copy through our Contact page, by email at info@www.entekmedical.com or via WhatsApp.